- All work to be carried out at customers address.
- Payment to be made by cash or card only. We do not accept American Express, bank transfers or cheques.
- Payment to be made in full at time of service. No terms of credit will be issued.
- All parts fitted are guaranteed for 12 months from date of fitting against fault of manufacture only. Labour is guaranteed for 30 days from time of service/repair.
- 24 hours notice of cancellation or rescheduling is required.
- Any appointment that cancels/reschedules for any reason without 24 hours notice or is not at home at the time of appointment will be charged the full callout/service charge for that appointment.
- Rebuild fee. A charge of £30.00 will be made for any machine that needs to be reassembled so we can then test the machine before repairing/servicing.
- Service area. We cover a 40 mile radius of Reading. Any appointment over 35 miles away or inside the M25 will incur an additional £10.00 charge.
- We reserve the right to refuse service for any reason.